1. What are the delivery charges for my order?
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Prepaid Orders: Free shipping on all domestic orders, except during special sale events (non-refundable).
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Cash On Delivery (COD): A 5% extra handling charge applies (non-refundable).
For any queries, reach out to us at:
📧 Email: wecare@exude.in
📱 WhatsApp: 9821350191
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2. How can I check if you deliver to my pincode?
We currently deliver to every pincode in India. To confirm your pincode, contact us via:
📧 Email: wecare@exude.in
📱 WhatsApp: 9821350191
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3. When will you ship my order?
We process and ship your garment order as soon as it is ready.
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Standard Orders: Typically shipped within 7-10 working days from our warehouse in Dwarka, New Delhi, India.
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Tailored Orders: Delivery time varies based on the customization and will be communicated to you.
You will be kept updated throughout the process.
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4. How can I track my order?
Once your order has been shipped, you can track it by clicking on Track Your Order to view the status.
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5. What if I want my order to be delivered ASAP?
For express delivery requests:
- Contact us via 📧 Email: wecare@exude.in or 📱 WhatsApp: 9821350191.
- An extra surcharge may apply based on your location and the desired delivery timeline.
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6. Can I change my shipping address after placing the order?
Yes, you can update your shipping address by sharing the new details with us at:
📧 Email: wecare@exude.in
📱 WhatsApp: 9821350191
Please note:
- The new address must be shared before the order is shipped.
- Address changes after shipping are possible only if the pincode and state remain the same.
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